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Office visits (except for emergencies) are by
appointment only. We see children age 0-22 years. PHONE HOURS: 8:30-9:30 a.m. To schedule appointments for ill patients needing to be seen the same day (please no routine appointment calls or calls requesting information at this time). 9:30 a.m. - 5:00 p.m. - Call requesting information, routine scheduling, and illness. All patients are encouraged to call with any
questions they have about medical problems. Remember it would be unfair
to our office patients were the doctor to leave to answer each and
every telephone call. The office staff have been trained to answer
many of your questions. They will also relay your information to the
doctor and your call will be returned or otherwise answered at the
earliest opportunity. QUESTIONS: Our nurses are well trained in answering many
of your questions or deciding if you need to be seen that day. In
an emergency the nurse will immediately put your call through to
the doctor. Please give your pharmacy number to the receptionist or
nurse involved if a medication might be called in that day. PRESCRIPTION REFILLS: We request these be handled only during routine
office hours. WHAT TO DO AFTER HOURS: Our answering service is available with a physician on-call whenever our office is closed. If your child or teenager becomes acutely ill after office hours and you cannot wait until the next morning, call our number and the answering service will take your call and one of the doctors will get back to you as soon as possible. From 10:00 p.m. to 6:00 a.m each evening a nurse will be available to answer your questions and if necessary can forward your call to the on-call doctor. The physician will determine whether we can handle the situation by phone and see you in the office the next morning or whether it will, in fact, be necessary to have your child seen more urgently in the emergency room. Please do not call after hours for routine questions
that can be handled during normal business hours. BILLING & PAYMENT: We expect payment of your copay at the time of service. We give a 10% discount to self pay patients who pay at the time of service. For your convenience we accept the following credit cards:
Monthly payment arrangements can be set up, please call for additional information 303-695-7667
Medical Records must be requested in writing and signed by a parent or guardian. We do not charge for records sent to another physician. Shot records can be faxed or mailed at parents request at no charge. There is a fee for records copied for parent's personal use or for use by insurance purposes.
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